Case Studies
Selected Work
Research-grounded, cross-functional design work across enterprise SaaS, FinOps, and cloud management — with outcomes tied to real product decisions.
CMP Platform Redesign
User Research & Strategy
A full redesign of the cloud management platform, grounded in structured user research and cross-functional stakeholder alignment. The project established a research practice, surfaced unspoken user needs, and produced a redesigned architecture that reduced task complexity across the core workflow.
Filter Consistency
Design Systems & Interaction
Untangling four inconsistent filter patterns across a complex enterprise product suite — and replacing them with a unified system that scaled across every context. The project required cross-team coordination, a new component library contribution, and an approach to change management that earned engineering buy-in.
Chat Interface
AI Research & Design Exploration
A research project exploring whether a conversational AI interface could lower the barrier for enterprise FinOps users navigating a filter-heavy reporting platform. The work spanned competitive research, design exploration, and prototyping — navigating the constraints of a novel modality in an environment where users prioritize reliability over novelty.
Service Adviser Tasking
FinOps Action & Workflow Design
Transforming a passive savings recommendation tool into an actionable tasking system. The project addressed a critical gap: users could see cloud cost savings opportunities but had no clear path to act on them. The redesign introduced structured action flows, org-level reporting, and a live status layer — turning insights into outcomes.